Terms of service

The agreement

These terms are an agreement between you, or the company you sign up for, and [company name] ("Scrisly", "we"). By creating an account you accept them, together with the acceptable use rules and, where we process personal data for you, the data processing agreement.

The service

Scrisly reads your website to learn what you sell, finds business leads that match a brief you write, checks their addresses, writes one email per person for you to review, and sends the emails you approve from mailboxes you connect. It reads the replies in those mailboxes and sorts them.

Free trial credits

[Anyone can create an account. A new workspace gets free trial credits to spend on AI writing, lead search and enrichment, once per person; trial credits do not expire. After that you buy prepaid credits, as described below. Features may change, and the service may be unavailable at times.]

Credits and payment

Scrisly is paid for with prepaid credits, bought by card on Stripe's payment page in lei for a company in Romania and in euros elsewhere, from 50 lei or €10. Credits are used per contact found and per email drafted; what each costs is shown on the Billing page before you pay. Bought credits last 12 months from the purchase and free trial credits do not expire; the credits that expire first are used first. Stripe sends the receipt and the invoice. [VAT wording for a seller that is not VAT registered].

[Refunds are never automatic. Within 14 days of a purchase you can ask, on the Billing page, for a refund of the credits of that purchase you have not used; we review each request and refund that share of the payment to your card. By buying credits you ask us to make them available at once, which may affect your right of withdrawal as a consumer.]

Referral bonuses

[You can invite others with your personal link. When a person you invited signs up, and their workspace makes its first purchase of credits, you both receive bonus credits 14 days later, provided that purchase has not been refunded and is not under dispute by then. Only the first purchase of the invited person's own workspace counts, and a purchase in your own workspace never does. If the purchase is refunded or its dispute is lost afterwards, the bonus credits not yet used are taken back. Bonus credits have no cash value, cannot be paid out or transferred, and expire like purchased credits. We may withdraw bonus credits, and close the program or change the amounts, when we find abuse such as invitations to your own accounts, fake sign-ups or purchases made to be refunded.]

Your account

Keep access to your email address and your mailboxes safe; whoever signs in with your email link acts for you. You may invite others to your workspace and are responsible for what they do in it.

You are the sender

Every email Scrisly sends for you goes out from your mailbox, under your name and your postal address. You are the sender and decide who is written to and what is sent. That means you:

• follow the law of the countries you send to, including the rules on consent for business email, and keep the default that skips Germany and Austria unless you have consent;
• write only to business addresses for a business reason, and stop writing to anyone who asks;
• answer access and deletion requests about the contacts in your workspace, with our help where needed;
• have the right to use any list you upload.

Sharing uploaded contacts. When you upload a list, you can share its business contacts with Scrisly. The box is ticked by default, and you can untick it on each upload or in your company settings. If you share, you confirm that you may do so, and Scrisly keeps its own copy as its own controller, as the privacy policy says; unticking stops future sharing only. [The terms that allow this sharing, your assurance about the list and the legal basis].

What we do

We run the service with care, keep your data separate from other workspaces, and process the personal data in your campaigns only on your instructions, as the data processing agreement says. Anyone who unsubscribes from your emails about a product is not written to again about that product from your workspace.

Suspension and ending

You can delete your workspace at any time; what that removes is in the privacy policy. We may suspend an account that breaks the acceptable use rules or puts the service, its sending reputation or other people at risk, and we tell you why unless the law forbids it. We may end the service with [notice period] notice.

Liability

[Limitation of liability and warranty terms].

Governing law

[Governing law and the competent courts].

Changes

We may change these terms. For a change that matters, we tell account owners by email before it takes effect. The date at the top shows the current version.