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Painting of a woman writing a letter while her maid waits by the window
Watercolour of a girl writing at a desk in a room full of plants
A handwritten letter from 1585, opened flat, with its address on the back
A brass pen nib, close up

Suppression list

A suppression list holds people and companies you must never email, applied to every campaign before anything is sent.

Suppression list

A suppression list, sometimes called a suppress list or do-not-contact list, holds the addresses and companies that must not receive your email: people who unsubscribed, addresses that bounced, people who complained, and anyone you add by hand. It is checked before every send, across every campaign, so one opt-out holds everywhere and for good.

In Scrisly, an unsubscribe stops every email about the product it came from, and a hard bounce or a complaint goes on your workspace's list at once, for every product. Every send is checked against both, so mail already queued to that address is not sent.